About Us

The introduction of new information technology and the ever-increasing application and complexity of computer software in the workplace is both challenging and rewarding. Whilst an enormous amount of energy is spent on technology and business processes for successful implementation, the ability to adapt to the change is often overlooked. This can hinder the expected performance of system and impacts on the organisation.
A key element in our approach is the recognition that to deliver promised benefits to business, information technology must be usable and accepted by the business. This means focusing on user requirements, not only system training and documentation, but also the new business rules and work processes.

Wordlink provides services designed to add value to the process by working with organisations to maximise the adoption of change. Providing the right information to the relevant staff at the right time and in the right way does this. Effective quality management, documentation and training enable organisations to increase staff awareness and performance.

This means that there must be a coherent approach to provide the information between all stakeholders in any project.

Wordlink provides the link between the information from the stakeholders and the users by providing support services such as Project management, Training and Reference material.

The support services are developed using a structured Information Road Map that engenders a partnership between all relevant parties.